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Conversation

Designing prompts for chatbots and multi-turn dialogue.

Conversation

For chatbots, prompts should guide the flow of conversation and maintain context. Designing effective conversational prompts helps the AI respond naturally, ask relevant follow-up questions, and keep the dialogue engaging and coherent.

Why Conversation Design Matters

  • Maintains context: Keeps track of previous messages and user preferences.
  • Improves user experience: Makes interactions feel more natural and helpful.
  • Enables multi-turn dialogue: Supports back-and-forth exchanges, not just single responses.

Example

You are a helpful assistant. Respond to the user's question and ask a follow-up.

Expanded Example:

You are a customer support chatbot for an online bookstore. When a user asks about a book, provide a brief summary, check if it's in stock, and ask if they want recommendations for similar titles. Remember the user's previous preferences during the conversation.

Best Practices for Conversational Prompts

  • Reference previous user inputs or preferences in your prompts.
  • Use follow-up questions to keep the conversation going.
  • Be clear about the AI's role and the conversation's purpose.
  • Test your chatbot with real users to identify gaps or confusing responses.